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Kahi Equipment and Platform Terms Dictionary
Connect with Customer Support
Adding additional users to your Kahi account
Editing User Preferences
Beacon Scanning Issues
Getting Started Quick Links
Provisioning Kahi Fixed Gateways (Warehouse locations)
Provisioning Raven+ Gateways
Provisioning Beacons to Assets
Location Discovery and Site Status
Unconfirmed Locations & Duplicated Job Sites
Unknown Last Locations
Updates and Changes
New for September 2021: Encircle Branded Job Sites and User Agreement Update
Privacy and Security - Data Protection Measures
New for July 2021: Introducing web app improvements to streamline routine tasks.
Mobile Gateway Reports
Payment and Billing
View billing history or update payment details
Why is my fixed gateway offline? What happens if it loses power?
We have a temporary warehouse (storage) location without a consistent power supply. How do we manage this?
Warehouse Location Changes & Fixed Gateways
Deleting an Asset
Mobile (Vehicle) Gateways
Rentals and Ravens
What happens if vehicles go out of cellular coverage range?
My mobile gateway says it is "unplugged" in the Raven app. What does this mean?
Privacy Concerns with Vehicle Gateways
Raven Set-Up and Troubleshooting
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Help Desk Software
by Freshdesk Support Desk