Mobile (Vehicle) Gateways

Information about the mobile (vehicle) gateways (Raven devices)

Rentals and Ravens
You may find yourself using temporary transportation for jobs that pop up. You can keep your tracking needs met by installing a spare Raven in a rental vehi...
Thu, 26 Aug, 2021 at 3:40 PM
What happens if vehicles go out of cellular coverage range?
The mobile gateways (Ravens) still record information and track your assets even if in ‘dead’ cellular zones. Raven offers extensive wireless connectivity a...
Mon, 9 Aug, 2021 at 3:48 PM
My mobile gateway says it is "unplugged" in the Raven app. What does this mean?
An unplugged event is when the mobile gateway unit (Raven) is not receiving power from the vehicle or a cable is loose. If you notice this status for one o...
Thu, 12 Aug, 2021 at 4:39 PM
Privacy Concerns with Vehicle Gateways
We understand that your company may have concerns about employee privacy when using dash cams that have a cabin-facing camera. Some features that may be hel...
Tue, 17 Aug, 2021 at 3:46 PM
Raven Set-Up and Troubleshooting
Our partner, Raven, has a comprehensive troubleshooting guide to help you out if you encounter any troubles with their devices. Please take a look through t...
Wed, 13 Oct, 2021 at 10:36 AM
Naming your Mobile Gateways (Ravens)
To identify your vehicles that are powered with mobile gateways (Ravens), you can rename them from within the Raven platform. (Changing the name from the Ka...
Wed, 13 Oct, 2021 at 4:45 PM
Mobile Gateway (Raven) Statuses
Tracking Status - Online or Offline Online indicates that the vehicle is in use, running, and actively reporting. Offline indicates that the vehicle is ...
Tue, 5 Oct, 2021 at 10:37 AM